FREE SHIPPING ON ORDERS OF SFR 100.- OR MORE & FREE RETURNS WITHIN CH/FL

Phone 041 530 00 31

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Shipping

Orders placed before 4 p.m. are usually shipped the same day.
Orders received after 4:00 p.m. on Friday will not be shipped until Tuesday, as we are closed on Mondays.

For orderstotaling SFr. 100 or more, we offer free shipping within Switzerland and the Principality of Liechtenstein ( Post Priority).

For orders with a purchase value of less than SFr. 100.- we charge SFr. 7.- for Economy and SFr. 9.- for Priority, regardless of weight and size.

Return shipping from Switzerland/Liechtenstein is free. Please request a return through your customer account. We will then provide you with a return label.

Shipping to the EU

We are registered for the Import One-Stop-Shop (IOSS). This means that for orders with a value of up to 150 euros, all customs clearance fees are already included in the total price shown—you will not incur any additional costs upon delivery.

For orders over 150 euros, shipping is currently handled on a DDP (Delivered Duty Paid) basis. All customs and import duties are not included in the total price.

Returns: Please let us know within 14 days if you wish to return an item. We will then provide a UPS return label (subject to a fee, which will be deducted from your refund).

Delivery to the EU

We are registered with the Import One-Stop Shop (IOSS). This means that for orders with a value of up to 150 euros, all customs and import charges are already included in the total price shown—there will be no additional costs upon delivery.

For orders over 150 euros, shipping is currently handled on a DDP (Delivered Duty Paid) basis. Customs duties and import taxes are included in the total amount.

Returns: Please let us know within 14 days if you wish to return an item. We will then provide a UPS return label (subject to a fee, which will be deducted from your refund).

Deliveries outside the EU:

UPS shipping costs are displayed in the final step of checkout. Upon receipt, additional costs for sales tax, customs duties, and any applicable fees may apply. We do not cover these costs.

General Terms and Conditions

We strive to serve you to your complete satisfaction. This includes our fair terms and conditions.

By submitting an order, you expressly agree to these terms and conditions.

Deliveries are limited to delivery addresses in Switzerland and Liechtenstein.

We only deliver brand new products in original brand quality.

Delivery conditions:

We ship your order with Swiss Post within 2 days of receiving the order or payment. Orders are usually shipped together in one package and not in individual shipments.

Most items are in stock and available for immediate delivery. For items that are not in stock, the delivery time is on average 4 weeks. You will be informed on the same or following working day if an item is not in stock. Please ask us about stock levels if the items are needed urgently.

Orders & Prices:

All orders are binding. In case of delivery delays, you will be informed by email or telephone. You have the option to cancel the order if the delivery has not yet been shipped. We reserve the right to make price and assortment changes as well as technical changes. All offers are non-binding. We are not liable for errors and misprints. Payment

In the web shop, orders are paid with

- Credit cards / Paypal

- Postcard

- Twint

- Purchase on account with partial payment option (POWERPAY)

MF Group / POWERPAY offers the “purchase on account” payment method as an external payment service provider. With the individual invoice, you can easily pay for your online purchase by invoice. If you choose not to make a payment within the specified time frame, you will receive a monthly invoice with an order overview in the following month.

Upon conclusion of the purchase agreement, POWERPAY assumes the resulting invoice claim and handles the corresponding payment modalities. When purchasing on account, you also accept the POWERPAY terms and conditions in addition to our own (powerpay.ch/de/agb).

Deliveries to the EU:

The shipping costs with UPS, fees for customs clearance and VAT are included in the total price (visible in the last step at checkout). There are no further costs upon receipt (DDP - Delivered Duty Paid).

Shipping costs Switzerland / Principality of Liechtenstein:

Orders with a purchase value of SFr. 100 or more will be shipped free of charge.

For orders with a purchase value less than SFr. 100, we charge SFr. 7 for Economy and SFr. 9 for Priority shipping.

Dealers (B2B) on request.

Return policy:

If you return the purchased goods within 14 days in perfect condition and in the original packaging, we will refund the full purchase price. The costs for the return shipment are at your expense.

Data protection:

British Parts collects data and uses it to process the order and to make shopping as easy as possible for returning customers. Personal data is treated confidentially and is not passed on to third parties for advertising purposes.

We save the open and completed orders. This data can be viewed at any time in the password-protected login area.

If you have any questions about our terms and conditions, please contact us by email (info@britishpartsluzern.ch) or by phone (041 530 00 31).

Our business operations are governed exclusively by Swiss law. The place of jurisdiction is Rothenburg.